Peace of Mind Home Improvements
I wanted to thank you for the great job you did on my house. It looks fantastic! I would recommend your company for any project that needed doing. From the very beginning, when we were still unsure about what we wanted to do, you were very patient. You supplied multiple estimates for us and helped us make the right decision for changing our windows and siding. You brought many samples to the house for us to look at and sent us on field trips to showrooms and your completed projects to help us decide on colors and style. Every product that you recommended was a quality product: our fabulous Thermatru door, our Harvey windows, and our siding. On top of that you found us a great mason to redo our front stairs! I can honestly say that there has been no "buyers remorse" related to this project.
The house looks great and I would not hesitate to hire you for other projects (someday - the kitchen!). Your work was careful and well thought out and the few times when we were not pleased with something you always redid it as we requested (even when we simply changed our minds). You and your team even did some work that was not part of the estimate like exercising our warranty and ordering and installing new glass panels in our faulty patio doors. I think that by doing so you demonstrated a pride in and a commitment to the project. It was really something I would not have expected from another contractor.
I can also say I was very comfortable with the employees you brought with you as well. Richard was phenomenal. He was polite and intelligent and friendly. I cannot count the number of nights - long after everyone else had left that he stayed to clean the site. There was never a time that equipment or supplies or debris were left visible from one day to the next.
But the thing I appreciated most about working with you was your constant communication. Over the months of the project we always knew when you would be here - which, I am pleased to say was almost every day. You also were very good about calling us on a regular basis and keeping us informed.
We ended up spending more than we had initially anticipated, but in hindsight your expertise helped us make good decisions. We could have done these renovations to our home for less money - with lesser materials - but Jorge and I would not been nearly so satisfied with the end result and neither would you. Even though you guided us through the process, we never felt pressured into a decision.
Congratulations for running a good company with good employees and for dealing with your client with a refreshing level of integrity and insight. It is obvious that you take great pride in a job well done. Keep up the good work. We will definitely call you in the future.
Regards, Sandy and Jorge D'Ascensao, Dracut, MA
PeaceofMind Home Improvement took on the responsibility of residing my house, installing new windows, building a set of stairs, adding moldings around the garage, and installing new outside lights. Headed by Pierre and his team, I can honestly say that the craftsmanship, quality of work, reliability, and integrity are second to none. It was a pleasure to have them work on my house because I knew that the job was going to be done right.
As with the case in all renovations, problems popped up, but the communication lines were clear and they were resolved quickly and efficiently. For example, what turned out to be a major unexpected tear down due to unforeseen rot, Pierre worked out the cost in a fair and friendly manner which I appreciated very much. He even offered to install a new front door for my aggravation.
We would recommend PeaceofMind Home Improvement without hesitation, and if I have any other major work to be done, I will definitely call them again. Thank you for all the hard work and a job well done.
John and Lisa
Serving Northern New England